Summary:
After two and half years as a processor and loan officer, I
was promoted to Compliance Manager. In this position, a major project was
assigned to me. I was tasked with preparing the office for it's first
audit by the Oregon Division of Finance. With little time in the position
and only two weeks notice I had to prepare 4 years worth of paperwork into an
organized presentation for the audit. This process had never been
completed previously in the history of the company, so there was a need for
finding, organizing, doing internal audits and then setting up procedures for
completing the project again in the future.
Details:
- Reviewed all company files to ensure compliance was met for State and Federal standards.
- Set up a “Dummy File” for use by staff that met compliance standards for state and federal regulations.
- Organized staff and all loan officers to assist in performing internal audit of files.
- Held after hours “Compliance Parties” to entice staff to stay late and audit files.
- Reviewed all company files to ensure that procedures and records were being kept in accordance with state regulations.
- Completed all records in regards to staff, loan officers, licensing requirements and employment practices to comply with state standards.
Achievements:
- First Capital Group, Inc. successfully passed the Audit from the Oregon Division of Finance.
- No fines were issued.
- No Major violations were found.
- The audit was also completed in less than 6 hours. Some audits were known to take several days. As a mortgage broker in the state of Oregon, you are responsible for paying an hourly rate for the auditor. Having it completed in 6 hours represented a significant cost savings for the company.

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