Professional
Experience
Mac Expert/ Online
Sales
Apple, Inc
|
Austin, TX
August 2011- Present
|
Oversee the sales, merchandising and Operations of Apple
online sales for Apple Canada and Apple United States for retail, educational
and small to medium business storefronts.
-
Consistently meet and exceed monthly sales and
customer satisfaction goals.
- Ranked in the top percentile division wide
based on sales metrics.
-
September 2012 assumed a team lead position
guiding and educating fellow team members
-
Completed training in international and
cultural techniques for selling to foreign markets.
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|
Account Executive
Wholesale Mortgage Account Executive
|
Portland Metro Market
March 2010- July 2011
|
Worked
as primary contact for mortgage brokers in the wholesale lending process for
ClearPoint Funding and SecurityNational Mortgage Company.
-
Developed and maintained a book of clients, and assisted them
in the load process including
educating in loan guidelines and current
regulations, resolving issues and providing
feedback.
-
Designed and delivered presentations to new and existing
clients.
-
Promoted company products and services at trade shows and
event
|
|
Admissions
Representative
Le Cordon Bleu College of Culinary Arts
|
Portland, OR
August 2009 – March
2010
|
Interfaced
with potential students and people influencing the decision to attend or
select a school.
- Communicate the philosophy and features of the school.
-
Conducted interviews and tours, and evaluated prospective
students potential and
needs/wants to match them with curriculum.
-
Maintained a high volume of calls to reach potential
candidates.
-
Assisted students with enrollment process and paperwork
including payment plans and
financial aid.
-
Represented school at all open houses and events on campus and
in the community.
|
|
Account Executive
StoneWater Mortgage
|
Portland Metro Area
September 2008 – April
2009
|
Worked
as primary contact for mortgage brokers in the wholesale lending process.
-
Developed and maintained a book of clients, and assisted them
in the load process including
educating in loan guidelines and current
regulations, resolving issues and providing
feedback.
-
Designed and delivered presentations to new and existing
clients.
-
Promoted company products and services at trade shows and
events.
|
|
Account Executive
MortgageIT a subsidiary of Deutsch Bank
|
Lake Oswego, OR
December 2004 – July
2008
|
Worked
as primary contact for mortgage brokers in the wholesale lending process.
-
Developed and maintained a book of clients, and assisted them
in the load process including
educating in loan guidelines and current
regulations, resolving issues and providing
feedback.
-
Designed and delivered presentations to new and existing
clients
-
Promoted company products and services at trade shows and
events.
-
Mentored new Account Executives and participated in and led
weekly sales meetings.
Accomplishments
-
#1 in unit/volume production in Portland market in 2005 -
2008
-
#7 out of over 1000 Account Executives in unit production
company wide in 2006.
-
#21 out of over 1000 Account Executives in unit production
company wide in 2005.
-
Managed three of the top 20 producing accounts throughout
tenor.
|
|
Account Executive
American Gold Mortgage Corporation
|
Wilsonville, OR
June 2004 – December
2004
|
Worked
as primary contact for mortgage brokers in the wholesale lending process.
-
Developed and maintained a book of clients, and assisted them
in the load process including
educating in loan guidelines and current
regulations, resolving issues and providing
feedback.
-
Designed and delivered presentations to new and existing
clients.
-
Promoted company products and services at trade shows and
events.
Accomplishments
-
Grew volume from zero to $5 million in 3 months.
|
|
Compliance Manager/ Loan Officer
First Capital Group, Inc.
|
Portland, OR
October 2000 – June
2004
|
Marketed
retail mortgage loans direct to consumer. Developed, authored and managed
company policy and procedures to meet state and federal requirements.
-
Counseled prospective and current homeowners regarding home
process.
-
Acted as liaison to all involved parties including builders,
real estate agents, title companies,
appraisers etc.
-
Assisted in increasing office production by creating
advertising and lead generation
campaigns.
-
Developed and managed compliance policies and procedures for
seven regional offices.
-
Oversaw the training and development of approximately 20 new
employees
|
|
Education
Bachelor of Arts Business
Eastern Oregon University
|
La Grande, OR
Anticipated June 2013
|
Focus: Leadership, Organization and Management
Accomplishments
-
Named to the Dean’s list Winter Term 2013
|
|
Associates Degree
Portland Community College
|
Portland, OR
Fall 2010
|
Focus: General Studies
|
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